Questions & Answers
Here you will find general questions and answers about our products.
If you cannot find an answer to your question, you can ask a question via email at:
info@pharmacy.garden
1. General questions about herbal medicine
What is herbal medicine and how does it work?
Herbal medicine is a traditional form of medicine that uses plants or plant extracts to support health and treat various conditions. The herbs contain natural active substances that can have a positive effect on the body when used regularly in the right dose.
What is the difference between your herbal products and synthetic drugs?
Herbal products come from natural sources and often have fewer side effects than synthetic drugs. They are gentler and support the body's natural functions over time, but may require longer use to produce results. Synthetic drugs may provide faster results but may also have more side effects.
How long will it take before I see results from using herbal medicine?
The effectiveness of herbal medicine varies depending on the individual and the condition. In general, it may take several weeks of regular use before you notice an improvement. Continuity is the key to success with herbs.
Are your products organic?
No, our products are not organically certified as many of our herbs and mixtures are wild-picked or from small farms that do not have the resources for organic certification. However, our herbs are of higher quality than many organic herbs because they are tested in independent laboratories for pesticides and bacteria.
Where do your herbs come from?
Our herbs come from small-scale growers and wild pickers, mainly from south-eastern Europe. We work closely with our suppliers to ensure sustainable harvesting and biodiversity conservation.
2. Use and Efficiency
Are your products safe to use with prescription drugs?
Our herbal products are generally safe, but we always recommend consulting a doctor before combining them with prescription medications, especially if you have underlying health conditions or are taking multiple medications.
Can I use your products if I am pregnant or breastfeeding?
Some herbs are safe during pregnancy and breastfeeding, while others may be inappropriate. We recommend that you consult your doctor or midwife before using any of our products during pregnancy or breastfeeding.
How do I know which herbal product is best for me?
We recommend that you read the product descriptions and choose the product that best suits your needs. If you are unsure, you can contact us for advice or consult an expert in herbal medicine.
Can I use your products together with other natural remedies?
In general, our products can be combined with other natural remedies, but it is important to monitor how your body reacts. If you are unsure, we recommend that you consult a naturopath or other qualified healthcare provider.
3. Specific products and areas of use
What products do you recommend for IBS?
We recommend several products depending on your specific symptoms:
- Recipe 1.2 - Stomach Focus: Supports the stomach lining with ingredients like Hal Alm.
- Recipe 1.3: For those who have problems with a hard stomach.
- Recipe 1.4: For those who have problems with a loose stomach.
- Premium Dandelion Root: Benefits the intestinal flora with its prebiotic properties.
Are there smaller samples of your products for IBS?
We understand your concerns and therefore offer a "Completely Satisfied or Your Money Back" Guarantee. If you are not satisfied with the product, you can easily contact us for a refund, allowing you to try the products with confidence.
What are you selling?
We offer herbal products that support various aspects of health and well-being. Read more on our website.
4. Sleep-Tea and Usage
Can I use your sleep tea every night, or do I need to take breaks?
Our sleep tea is developed with carefully selected ingredients that are safe for regular use. The ingredients are tested and free of pesticides, which reduces the risk of liver damage. However, we recommend that you always listen to your body's signals and, if you are unsure, consult a doctor.
What side effects can I expect from your sleep tea?
Our sleep tea is formulated to minimize side effects and contains only natural ingredients. There are no reported serious side effects, but since individual reactions may vary, we recommend that you contact your doctor if you experience any discomfort.
5. Quality and Testing
Are your products tested for active substances?
Yes, we test all harvests and batches for active ingredients before we buy them. This ensures that our products are of the highest quality and that the pickers are paid fairly for their herbs.
If your products are so good, why aren't they recommended by doctors?
There are doctors and scientists who recommend herbs. However, as a smaller company, we do not have the same resources as large pharmaceutical companies to market our products. Herbs require continuity to be effective and can be difficult to patent, making them less attractive to big pharmaceutical companies.
Do your products really work?
All our raw materials are tested in independent laboratories to ensure the highest level of purity. We use raw materials from small-scale farms or wild picking that hold a higher concentration of active substances than commercially grown herbs.
6. User Tips and Instructions
Why do you recommend covering the tea while it steeps?
Covering the tea helps preserve the essential oils and keeps the water warm, maximizing the herb's effect.
Is a thermos mug better than your products?
Our products are designed to optimize the extraction of the herbs' active substances, with a built-in tea strainer that makes it easy to use loose tea.
Doesn't the tea become bitter if the tea leaves are left for too long?
You can easily remove the filter while the tea is in the bottle to check how long it lasts. Medicinal herbs are often more effective the longer they take, but some herbs can become bitter. Our bottles are designed to work best with herbal teas.
7. Subscription and Money Back Guarantee
How does the subscription work?
You can choose to subscribe and get up to 33% discount. There is no commitment period and you can cancel at any time. Subscription is optional and we have no hidden terms.
What do I do if I am not satisfied with the product?
We offer a satisfaction guarantee. If you are not completely satisfied with your product, you can return it and get your money back. Our goal is to ensure that you are completely satisfied with your purchase.
